Changing ticket holder details

Created on 14 Mar 2025

You can change basic information on ticket, such as email address, name and add notes

Navigate to the Attendees page

Search for a guest to edit

Search for the guest that you would like to edit and click "Edit" from the Action dropdown menu

Edit ticket holder

edit-ticket-type.jpg

The ticket edit form will appear. Change any of the details such as name, email address or add a note etc. You can also resend the ticket to the ticket holder by toggling the Email Ticket option. When you've finished editing, click the "Save" button to confirm your changes

View notes from the ticket holder page

The notes for the ticket holder will appear on the ticket holder page on the check in page and when you export your guest list

BouPMRHED2

Changing ticket type

You may also change the ticket type if there are other ticket types of the same value

change-ticket-type.jpg


Related articles

Guest greeter check-in
Generate temporary, shareable links that grant greeters access to the check-in
05 Mar 2026
Moving tickets between sessions or sections
Change the session or section for a ticket
18 Jul 2025
Customer communication
Email campaigns and contacting customers
16 Jul 2025
Guest ticket automation
Guest ticket automation allows you to streamline your event registration process by automatically creating free tickets
31 May 2025
Delete a complimentary ticket
Delete a ticket from your complimentary guest list
14 Mar 2025